Information

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Frequently asked questions

How often should I change my air filter?

We recommended every 1–3 months, depending on your system and environment. Homes with pets or allergies may need more frequent changes

 

How can I reduce my energy bills with HVAC?

Use a programmable thermostat, seal duct leaks, clean filters, and schedule regular maintenance to maximize efficiency.

 

Can I clean my outdoor AC unit myself?

Yes! Turn off the power, remove debris, gently rinse the coils with a hose, and clear vegetation around the unit.

 

Why is my AC freezing up?

 It could be a dirty filter, low refrigerant, or blocked airflow. Turn off the unit and let it thaw before checking components.

Why isn’t my AC blowing cold air?

Check the thermostat settings, air filter, and refrigerant levels. A dirty filter or low refrigerant can cause poor cooling performance.

 

Why is my heat pump blowing cold air in heating mode?

 This could be due to the system being in defrost mode or a faulty reversing valve. If it persists, call a technician.

 

What does it mean when my HVAC system smells like burning?

Dust burning off the heating element is common at startup. If it continues, it could be an electrical issue or motor problem.

 

Why is my HVAC running constantly and not turning off?

This may be due to a dirty filter, incorrect thermostat settings, or a stuck relay. Replace filters and inspect thermostat.

 

What maintenance should I do before summer?

Clean or replace filters, rinse condenser coils, check refrigerant levels, test the thermostat, and inspect ductwork. Schedule an appointment today!

 

How often should I schedule professional HVAC maintenance?

At least twice a year—once in the spring (cooling check) and once in the fall (heating check).Schedule an appointment today!

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